Important information about our independent third-party status and service limitations.
Printer Support Pro is an independent third-party service provider. We are not affiliated with, endorsed by, sponsored by, or connected to any printer manufacturer including but not limited to HP, Canon, Epson, Brother, Lexmark, Samsung, Dell, Xerox, or any other brand. All trademarks, logos, brand names, and product names mentioned on this website belong to their respective owners.
We explicitly state that we have no official affiliation, partnership, or authorization from any printer manufacturer. We do not represent any brand, nor do we claim to be an official support channel for any printer company. Our services are provided independently and at the customer's own discretion.
All product names, trademarks, logos, and brand names displayed on this website are the property of their respective owners. The use of these names and marks is for identification and reference purposes only and does not imply any endorsement, sponsorship, or affiliation with Printer Support Pro.
We provide independent technical support, troubleshooting, setup, and configuration services for printer devices. Our technicians use industry-standard tools and procedures. However, we do not manufacture, sell, or distribute printers, ink, toner, or any hardware components. Any hardware repairs requiring physical parts must be handled through the manufacturer or authorized service centers.
Our services do not affect, extend, or replace any manufacturer warranty. We are not responsible for any existing warranty terms or conditions. Customers should review their device warranty before engaging third-party services. Our liability is limited to the service fee paid for the specific support session.
During remote support sessions, we access only the necessary system settings and printer configurations required to resolve your issue. We do not access personal files, passwords, banking information, or any sensitive data without explicit permission. All remote sessions use encrypted connections for security.
We offer a No Fix, No Fee guarantee for eligible services. If our technicians cannot resolve your printer issue during the support session, you will not be charged for that session. This policy applies to standard troubleshooting and configuration services only. Hardware replacement and parts are not covered under this policy.
Printer Support Pro operates from:
Address: 101 Diane Circle, Groveland, MA 01834, USA
Phone: (888) 304-5005
Hours: 24/7 Support Available
We reserve the right to update or modify this disclaimer at any time without prior notice. Changes will be effective immediately upon posting to this page. We encourage you to review this disclaimer periodically.
Last updated: April 27, 2026
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